Security

Never disclose your PIN or personal details to anybody. You can rest assured that Evolution Banking and Secure Trust Bank will never divulge this information.

Protection against theft and fraud

	Memorise your PIN and destroy any notification letters
	Never let anybody else know your PIN
	Tell us if you think somebody has your security information
	Dispose of all card receipts carefully - shred or rip up
	Never give your bank or security details unless you know who you're talking to
	Always shield you number when entering your PIN
	Ensure your computer has anti-virus and firewall protection
	Be particularly vigilant doing transactions in internet cafes/public places

Changing your PIN

You can change your PIN at any ATM displaying the Mastercard® acceptance mark by inserting your card and entering the alloted, or existing PIN. Follow the on screen instructions to change the PIN to a number of your choice. Keep this safe at all times.

If your card is lost or stolen

Telephone us immediately on 08451 117 123 and we'll advise you what you need to do.

Data Protection

Under the Data Protection Act you can request a copy of all the information we hold about you

Any questions?

If you have any questions about the Evolution Current Account, or need more information, call our customer services team on
0845 9000 050
Calls may be recorded.

9am - 8pm, Mon to Fri† **Excluding bank holidays. The 24/7 telephone and internet banking service may be briefly suspended for routine maintenance in the early hours of the morning.

† Calls maybe recorded for training and monitoring purposes.

Evolution Banking is a registered Trademark of Evolution Banking Ltd, a company registered in England and Wales with registration number 06113307 and its registered office at 8 St John Street, Manchester, M3 4DU. .

The Evolution Bank Account is managed by Secure Trust Bank PLC. Secure Trust Bank PLC is registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH. Authorised and regulated by the Financial Services Authority. Prepaid MasterCard® card is issued by Secure Trust Bank PLC pursuant to licence by MasterCard® International Incorporated. MasterCard® is a registered trademark for MasterCard® International. Secure Trust Bank PLC is entitled to use the Evolution Banking trade mark under license from Evolution Banking Ltd.